CATEGORIES
RETURNS AND EXCHANGES
Customer satisfaction is our number one goal. Our shipments are carefully inspected before leaving the warehouse, but in the event you are not satisfied with your purchase or have received incorrect merchandise, we offer the following return policy:
We can accept returns or exchange requests. The items that you are returning or exchanging must be in their original condition with the tags attached and returned within 30 days of purchase. We cannot accept merchandise that has been worn, laundered or otherwise damaged. We recommend that you send your shirts back via UPS or FEDEX as you can track the shipment and they are insured up to $100. You are responsible for the shipping both ways on returns and exchanges unless the merchandise was damaged when you received it.
(Please note: to ensure you are ordering the correct size, there are SIZE CHARTS for all shirts on the website. Please refer to these charts when making your selections.) We are not responsible for the fit even after using the size charts as all items fit differently. These are intended as a guide.
WHEN RETURNING ITEMS FOR CREDIT:
- Please return the shirts with tags attached (in original condition) to the address below. PLEASE INCLUDE A COPY OF YOUR INVOICE (as this will be used to issue credit back to you). Please write on the invoice RETURN. If you do not have a copy of the invoice, log in to your account and it will appear on the Order History Page if the order was placed under your log in. If someone else ordered these for you, the invoice will appear under their login. You are responsible for the shipping costs to Corporate Incentives.
RETURN ADDRESS:
Corporate Incentives, Inc.
26414 Oak Ridge Drive
The Woodlands, TX 77380
email : dina.gray@corp-inc.com
Customer satisfaction is our number one goal. Our shipments are carefully inspected before leaving the warehouse, but in the event you are not satisfied with your purchase or have received incorrect merchandise, we offer the following return policy:
We can accept returns or exchange requests. The items that you are returning or exchanging must be in their original condition with the tags attached and returned within 30 days of purchase. We cannot accept merchandise that has been worn, laundered or otherwise damaged. We recommend that you send your shirts back via UPS or FEDEX as you can track the shipment and they are insured up to $100. You are responsible for the shipping both ways on returns and exchanges unless the merchandise was damaged when you received it.
(Please note: to ensure you are ordering the correct size, there are SIZE CHARTS for all shirts on the website. Please refer to these charts when making your selections.) We are not responsible for the fit even after using the size charts as all items fit differently. These are intended as a guide.
WHEN RETURNING ITEMS FOR CREDIT:
- Please return the shirts with tags attached (in original condition) to the address below. PLEASE INCLUDE A COPY OF YOUR INVOICE (as this will be used to issue credit back to you). Please write on the invoice RETURN. If you do not have a copy of the invoice, log in to your account and it will appear on the Order History Page if the order was placed under your log in. If someone else ordered these for you, the invoice will appear under their login. You are responsible for the shipping costs to Corporate Incentives.
RETURN ADDRESS:
Corporate Incentives, Inc.
26414 Oak Ridge Drive
The Woodlands, TX 77380
email : dina.gray@corp-inc.com
EXCHANGING SHIRTS FOR A DIFFERENT SIZE:
Return the shirts to Corporate Incentives in their original condition with tags attached along with the invoice. Write on the invoice EXCHANGE and write what size or color you want to exchange the shirts for on the invoice. Do not place another order on the website for the new size as you will be charged again for the shirts. The shipping cost for the exchanged shirts will be charged to the account on the original order. You are responsible for the shipping to Corporate Incentives and back to you.
